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Contact us by Email, Telephone or Mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

Email:

For product information or assistance:
products@sancarlosautocenter.com

For service inquiries or assistance:
service@sancarlosautocenter.com

For customer support or assistance:
support@sancarlosautocenter.com

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. 

 

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

What kind of comment would you like to send?

Complaint Problem Suggestion Praise

What about us do you want to comment on?

Other:

Enter your comments in the space provided below:

Tell us how to get in touch with you:

Name
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Please contact me as soon as possible regarding this matter.

Telephone:

Live Customer Care Center 1-650-593-3194

Monday to Friday   8:00am to 6:00pm (PST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

 

FAX:

1-650-595-1897

 

Mail:

Send your inquiries to:

  • San Carlos Auto Center
  • Attention: Customer Care Center
  • 777-787 Industrial Rd.
  • San Carlos, CA USA
  • 94070

 

 

 

 

 

 
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